Terms and Conditions of the Kessels Museum, Tilburg
Terms and Conditions for Online Tickets
- The e-ticket grants one-off entry to the museum
- Tickets purchased cannot be refunded and/or exchanged.
- It is not possible to book tickets by telephone.
- If the ticket specifies a time slot, you may enter the museum up until the chosen arrival time.
- You will only be granted entry to the museum upon presentation of a valid e-ticket and any required discount card or voucher.
- An admission ticket purchased in advance is only valid on the date and at the time stated on it.
Privacy
- We will use your email address to send you your ticket(s).
- If you have signed up for the newsletter, you will be subscribed to it. You can unsubscribe at any time.
- You will receive by email any necessary and/or relevant information relating to your visit.
House Rules at the Kessels Museum, Tilburg
- Luggage: When visiting the exhibition galleries, please store bags larger than A4 size and rucksacks in a locker. Please leave walking sticks, umbrellas and similar items at the entrance. Please hang your coat in our cloakroom.
- Wheelchairs, buggies and prams: Buggies, prams and wheelchairs are permitted in the museum. Professional carers accompanying wheelchair users are admitted free of charge.
- Food and drink: You are not permitted to consume food brought from outside in the museum or the adjoining restaurant, De Harmonie. You are also not permitted to eat or drink in the exhibition galleries.
- Smoking: The entire museum grounds are smoke-free.
- Pets: Certified assistance dogs are permitted in the museum. Other dogs are not permitted in the museum.
- Disturbances: We ask that you be considerate of other visitors and refrain from shouting, running or playing around in the museum. We also ask that you set your mobile phone to silent or switch it off when entering the exhibition areas.
- Distance from the exhibits: Most of the exhibits must not be touched, however tempting that may sometimes be. Please therefore keep a suitable distance from these exhibits. Some installations may be touched; these are designed to invite interaction. Please be considerate of other visitors when doing so.
- Photography and filming for personal use are permitted, provided that the privacy of others is respected at all times.
- Miscellaneous: Instructions given by museum staff must always be followed. The management accepts no liability for loss, theft or damage to you or your belongings occurring during your visit to our building or grounds.
- The KidsMuziekLab is located on the second floor of the museum. Parents or legal guardians are responsible for minors.
P.S. The restaurant ‘De Harmonie’, located on the ground floor of the Huis van Muziek , has its own rules.
For all questions and comments, please contact Museum Kessels Tilburg directly at: info@kesselsmuseum.nl or 013 -5907224
